Shipping Policy
Processing Time
- Orders processed within 2 business days
- Total delivery time: 6-8 business days
- Custom orders may be delayed by 1-2 days
Shipping Costs
- Free standard shipping
- Extra charges for cash on delivery or fast delivery
Order Tracking
- Tracking number sent in 1-2 days via Email/WhatsApp/SMS
- Sent after product is shipped
Delivery Responsibility
- We cover damage/loss during transit
- Products match website description
- Address verified before shipping
Damaged Items
Important: Record unboxing video for damaged items
- Contact support with unboxing video
- Replacement within 2 weeks after claim approval